Notation based on Specified Commercial Transactions Law

Store information
  • Store name
    VIRGOBEER STORE
  • Selling company name
    Limited company Virgo beer
  • Seller
    Shunya Nakai
  • Location
    〒135-0012
    Umibe, Koto-ku, Tokyo23-15
  • Telephone number
    03-6666-4696
  • Email address
    virgoteam@virgobeer.com
  • Home page URL
    virgobeer-store.com
  • Selling price
    Please refer to each product detail page
  • Other than the product price
    Necessary rates
    postage

    ＜drinks＞
    Hokkaido · Okinawa 1100 yen (tax included)
    Area 990 yen (tax included) other than the above

    ＜food＞
    Nationwide uniform 990 yen (tax included)
    Free shipping on purchase more than 10,800 yen (tax included)
  • Payment time
    Please pay within 7 days after ordering.
  • Delivery
    We will ship within 4 business days after payment is confirmed for goods with stock.
    Date and time specification and time can not be specified.
About payment method
  • Credit card
    （VISA / Master Card / American Express / JCB）
  • Amazon Pay
  • Pay Pay
About shipping method
  • Sagawa Express
  • Post office
  • Yamato Transport
Return / Exchange / Cancellation
about

Cancellation Rules

  • Cancellations are accepted via Contact form only before the product is shipped.
  • Due to system reasons, Pay Pay payments can only be cancelled for the full amount of your order.
    If you wish to cancel only a portion of your order, please cancel the full amount and place another order.

Return date limit / condition

  • For products purchased on this site, returns and returns after product shipping are not accepted in principle.
  • If the product is poor, it will be replaced with good products only.
  • Customers who request returns and replacement by defective products within 7 days after arrival of goodsContact formPlease contact me.
  • In addition, shipping costs at the time of return will be received by our shop burden (cash on delivery).
  • Even if it is a defective product, if you can not contact you within 7 days from the product deliver date, consider that there was no deficiency at the time of inspection after receiving the product, and refuses to return or exchange.Please note.

Replacement / Return Rules

  • We will check the situation when you contact your customers.
  • Depending on the content, it may be possible to accept returns and exchanges.

Correspondence condition

  • Regardless of the use of the product, we will respond in principle only what you contacted by phone or email within the correspondence period.

The information desk

  • Please specify your name, product name, purchase date and order number.

Example of refusing to return / exchange

  • Initial defect that the default number of days has passed since the product arrival
  • Reasons such as color and shape, etc.
  • Reasons such as box corruption and scratches (excluding significant damage by troubles during delivery)
  • If there is a leakage or bottle breakage.The arrangement of the same product may not be able to respond to the exchanges.At that time, please be aware of the refund.
  • In addition, if it is judged that we can not respond to our shop